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I have been with VPI for 12 years. 5 dogs in it.

lately, I submitted a claim for a recent addition, a former 9 year old puppy mill girl, who developed breast cancer. they went back over records they have had from the beginning and "found" something they could say it was pre-existing. So from an enlarged lymph node, with a citology that said it was not cancer 8 months before, they "deduced" breast cancer, way after the fact. Despite the citology report and the note from the vets saying it had resolved, and it was probably a result of the ear infection she had.

But VPI changed my coverage, added a pre-existing condition that was not there, and denied the whole thing. But they took my premium and did not list the condition when I got the coverage.

This is NOT the same company as they were 10 years ago. Do not get it.

Repeat: DO NOT USE THIS COMPANY. If you must throw away money, burn it.

Monetary Loss: $9000.

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i MAKE MY FIRST CLAIM FOR MY DOG'S PAIN MEDICINE AND ALL OF A SUDDEN, OUT OF THE BLUE IT'S A *** "PRE-EXISTING CONDITION"???????????? THEY WERE MORE THAN OKAY TAKING MY *** MONEY EVERY MONTH AND NOW, TO DENY THIS WHEN IT WASN'T EVEN A PART OF THE WRITTEN AGREEMENT BETWEEN US??????" LAWSUIT AND HIGH PROFILE INVOLVEMENT WITH SOCIAL MEDIA - HERE I COME. YOU HEARTLESS, SOULLESS ***!!!!!!!!

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