Not resolved

They said our dog was not going to be covered for ear infections or keratitis in her eye.Yet they deny everything ear and eye related, even getting scracthed in the eye or having a bubble in her ear, when the bills were not sent saying ear infection or keratitis.

It turns out it is anything related to the eye or ear.

I called them to have her waivers reviewed and they said only ear infection, and they gave me the code, and keratitis are not covered, but it is not correct.

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Veterinary Pet Insurance. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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