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1.3

I called VPI today after seeing the amount to be deducted from my account. 73 dollars..

I havent taken my dog on about a year... keeps raising premium based on age alone according to the rep and the supervisor i spoke with... I compared to Trumpcare and I have had coverage since day one for my dog... I spoke on the phone this morning and just received the run around as usual asking for justification in 2300 dollar increase from last year when no claims were filed?

they kept insisting it was based just on age of dog alone.. They kept giving me wrong numbers and correcting themselves.

I had to ask for a supervisor or manager and they kept insisting the same. It was based just on age the price increase

Reason of review: Poor customer service.

Monetary Loss: $2500.

Preferred solution: Let the company propose a solution.

Veterinary Pet Insurance Pros: Service at first.

Veterinary Pet Insurance Cons: Pet is being disciminated against.

Location: 1800 E Imperial Hwy, Brea, CA 92821, USA

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