Not resolved

My dog got bacteria in her ear and dermatitis on her feet. They denied the claim and said I needed to send them more medical documents. Even after the Vet sent every single piece of paper in my dog's file to VPI they still requested more information. A couple of months later they claimed it 'MAY' be related to allergies -- which is a pre-existing condition. They have no proof that it is or is not and it would cost me $500 in lab tests to prove it. Never got a penny. Absolutely worthless. Glad this happened in month three after $60 of premiums instead of years down the road and a lot of wasted money. I will be reporting them:

California Department of Insurance

Consumer Affairs

300 spring street, 9th floor, south tower

LA, Ca 90013


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Thanks for that #. I will be calling them.

I have the EXACT same problem, I've already written 7 negative reviews on different sites. I'm blanketing the internet!


VPI started billing under cancer (i had cancer rider) days before my dog was diagnosed. Slick way to get out of paying a couple of thousand dollars!

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